Frequently Asked Questions - Merino ADCC

  • What is Merino ADCC?

    Merino ADCC is an online portal by Merino Laminates Ltd. that allows users to find and connect with Architects, Interior Designers, Contractors and Consultants, collectively called Professionals, in a city by viewing their work and their contact information.

  • Who can join Merino ADCC?

    There are 2 types of registrations on Merino ADCC. Any person can join Merino ADCC portal to browse the professionals listed on the portal. Details required to join are required in the registration form when the user click ‘Register as Customer’ To register as a professional on the platform, verification and approval will be required post submitting the registration request on the Portal. A representative from Merino ADCC will manually verify the information and either approve or reject the application. Final decision and discretion lies with Merino Laminates Ltd. regarding this protocol.

  • What are the benefits of creating a Professional Profile?

    The Professional Profile allows Architects, Interior Designers, Consultants & Contractors with additional features on the portal. Professionals are able to create their firm’s profile, create projects, upload project pictures and converse with users using the comments module. The features have been provided by Merino Laminates Ltd. to encourage discovery of talent across professionals through the digital medium.

  • How many projects can a Professional create?

    As on 20th December 2019, a professional can create as many projects and upload as many pictures as desired. All projects and pictures go through a manual approval process by a representative of Merino Laminates Ltd. and projects that are deemed fit for the portal are visible to the public.

  • My Project is not yet approved. What can I do?

    The standard projects approval time is 24-72 business hours. In case you need to contact us, please write to us at support@merinoadcc.com.

  • Who owns the content I upload?

    It is presumed that You are the owner of all the pictures and information (content) you upload on the Merino ADCC portal and have not violated any third party right by uploading the contents on Merino ADCC. By uploading content in your profile, you give a world-wide, non-exclusive, irrevocable license to Merino Laminates Ltd. to store, publish, promote, modify, screen, broadcast content on all existing mediums or any other medium/s that may exist in future. You indemnify Merino Laminates Ltd., against all losses/damages/dispute/legal actions (including litigation fee) due to publishing the content uploaded by you.

  • How can I remove content from my profile?

    You can raise a removal request at support@merinoadcc.com and company will do the needful in 2 days. It is hereby clarified that company can remove your content without your consent in case, company in its sole discretion or on notification by any third party, see any possibility of legal dispute on the content posted by you.

  • How does Merino ADCC share my personal contact information?

    By signing up on Merino ADCC and providing your contact information, you agree that Merino Laminates will share your contact information publicly on the portal for users to browse through. You indemnify Merino Laminates Ltd. against all losses/damages/legal actions (including litigation fee) due to public showcase of your contact information. We take great efforts to ensure that only registered users get to see your contact information, however since the information is made public, it is best to keep the information as business related as possible. We DO NOT suggest that you give your personal mobile numbers, sensitive information, wireframes or schematics that may or may not be trade secrets.

  • What happens if I find content that I own, uploaded by a different account?

    If you have an objection to any content on the Merino ADCC platform, please reach out us at support@merinoadcc.com with a link to the objectionable content and we’ll contact the owner of the content and start a dispute resolution process. Details of the dispute resolution process will be provided upon notification of objection.

  • What is the size of pictures that I should upload?

    Although Merino ADCC platform can support images of any size, the best resolution to upload is 1000px in width by 1000px in height.

  • What if my account is hacked?

    It is hereby clarified that company use all reasonable efforts to protect its website from any hacking, even then Company cannot guarantee 100% protection against any hacking activity and Company will not be liable for any loss/damage incurred due to such hacking activity. In case you encounter any such activity. Please contact us at support@merinoadcc.com and we’ll start the account recovery process.

  • My Profile is not visible to users. Why is that?

    All newly registered professional profiles go through a manual verification process by a representative of Merino Laminates Ltd. The standard process time is 24-72 hours and may sometime takes longer due to technical issues. If you feel there has been a delay in approval / notification, please contact us at email: support@merinoadcc.com, We will endeavor to resolve the issue at earliest possible. It is hereby clarified that company will not be liable for any claim/damage/loss due to delay in processing user request.

  • My City is not listed on the Portal. What do I do?

    Merino ADCC will be rolled out in phases to various cities across countries. If your city or country is not listed, please contact us at support@merinoadcc.com and we’ll try our best to bring Merino ADCC to your city.

  • How are featured projects highlighted on the home page selected?

    Every week, representatives of Merino Laminates Ltd. decide the featured projects for the home page. The decision and discretion lies solely with Merino Laminates Ltd. and no requests are entertained for the same.

  • What is a Verified profile?

    Some Professional Profiles on Merino ADCC have a Verified tag. These professionals have been registered through the Merino eMarldz Loyalty Program and are qualifying certain norms prescribed by Merino Laminates Ltd. If you’d like to know more about the loyalty program, please visit: merinoemeraldz.com.

  • What is a Featured Profile?

    Every month, representatives of Merino Laminates Ltd. decide the featured professionals. These professionals receive higher ranking on search and thereby get more visibility. Decision on featured profile is taken on the basis of activity on the Portal. Decision on which profiles to feature solely rests with Merino Laminates Ltd.

  • I am from the European region and would like to exercise my GDPR rights?

    Please refer to our Privacy Policy for GDPR terms. If you’d like to exercise your ‘Forget Me’ rights, please send a request at support@merinoadcc.com and we’ll initiate the Forget Me Protocol.

  • I’d like to be listed in multiple cities on the Portal?

    Professionals are restricted to being listed in a single city on the Merino ADCC Portal. If you’d like to be listed on multiple cities, please send us a request at support@merinoadcc.com.

  • Why is Mobile number verification required?

    Mobile number serves as the primary identifier for a profile, whether Professional or Customer. An OTP is sent out to verify the same. As a policy for Merino ADCC, it is required to verify mobile numbers.

  • What are Followers?

    On the portal, users can choose to follow Professionals. Whenever a project is approved for the professional, the user receives a notification of the project upload.

  • How do I change my email settings?

    Professionals can change their email settings under Settings in their Dashboard.

  • I’d like to change my primary email address?

    Please contact us at support@merinoadcc.com if you'd like to change your primary email address. We will process the request within 2-4 days.

Cookies

This site uses cookies to provide you with optimized navigation and services. By continuing your browsing on the site, you agree to the use of cookies.

Disclaimer

Merino ADCC is an online networking platform. All content & images are uploaded and owned by the account holders. Visitors are requested to verify the information as may be required. Merino Industries Ltd. does not guarantee the veracity of any information on the platform.

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Terms and Conditions

Welcome to Merino ADCC!

These terms and conditions outline the rules and regulations for the use of Merino Industries Ltd.'s Website, located at www.merinoadcc.com and its privacy policy.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Merino ADCC if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the Terms And Conditions Generator.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Merino ADCC, you agreed to use cookies in agreement with the Merino Industries Ltd.'s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Merino Industries Ltd. and/or its licensors own the intellectual property rights for all material on Merino ADCC. All intellectual property rights are reserved. You may access this from Merino ADCC for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Merino ADCC
  • Sell, rent or sub-license material from Merino ADCC
  • Reproduce, duplicate or copy material from Merino ADCC
  • Redistribute content from Merino ADCC

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Merino Industries Ltd. does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Merino Industries Ltd.,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Merino Industries Ltd. shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Merino Industries Ltd. reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Merino Industries Ltd. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media. You hereby agree to indemnify Merino against all claim, damage, litigation etc. arising due to any of your posted content, post, article or comment on our platform.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Merino Industries Ltd.; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed under paragraph 1 and 2 above and are interested in linking to our website, you must inform us by sending an e-mail to support@merinoadcc.com Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Merino's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

As per terms of Privacy policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit or exclude any of our or your liabilities in any way that is not permitted under applicable

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Join as a Professional

OR
Enter OTP

Resend OTP

Join as a Professional

Terms and Conditions

Welcome to Merino ADCC!

These terms and conditions outline the rules and regulations for the use of Merino Industries Ltd.'s Website, located at www.merinoadcc.com and its privacy policy.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Merino ADCC if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the Terms And Conditions Generator.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Merino ADCC, you agreed to use cookies in agreement with the Merino Industries Ltd.'s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Merino Industries Ltd. and/or its licensors own the intellectual property rights for all material on Merino ADCC. All intellectual property rights are reserved. You may access this from Merino ADCC for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Merino ADCC
  • Sell, rent or sub-license material from Merino ADCC
  • Reproduce, duplicate or copy material from Merino ADCC
  • Redistribute content from Merino ADCC

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Merino Industries Ltd. does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Merino Industries Ltd.,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Merino Industries Ltd. shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Merino Industries Ltd. reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Merino Industries Ltd. a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media. You hereby agree to indemnify Merino against all claim, damage, litigation etc. arising due to any of your posted content, post, article or comment on our platform.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Merino Industries Ltd.; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed under paragraph 1 and 2 above and are interested in linking to our website, you must inform us by sending an e-mail to support@merinoadcc.com Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Merino's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

As per terms of Privacy policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit or exclude any of our or your liabilities in any way that is not permitted under applicable

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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